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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lauren Davis

July 8, 2024

5  out of  5
rating by Lauren Davis
"Kyle and his staff are wonderful, they always go above and beyond. If you’re looking for a friendly caring office this is your place!"
We responded:
"Thanks so much for the great review Lauren! Thank you for trusting us with your insurance, we appreciate the business! Kyl"
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Katherine Mancino

May 22, 2024

5  out of  5
rating by Katherine Mancino
"Kathy is hands down best insurance agent. I recommend her to anyone who need insurance. Kyle was also great. They were patient & kind in helping me with a title transfer from different state. I would never switch from them!! 10/10!!!"
We responded:
"Thank you so much for the great review Katharine! I’m glad Kathy was able to help with the transfer. We appreciate your business. Kyle "
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Alyssa Cyr

May 20, 2024

5  out of  5
rating by Alyssa Cyr
"Kyle and his team are the best! He has been my agent for years and I have had nothing but a great experience!"
We responded:
"Thanks so much for the positive review, Alyssa! I'm happy you are satisfied with the service you receive from my team, we appreciate your business over the years. Kyle "
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john policht

March 18, 2024

5  out of  5
rating by john policht
"Best Insurance Agent in the area.Kyle and the whole office staff make everything work smoothly. I would not use anyone else!!!!!!"
We responded:
"Thanks so much for your review John! We appreciate your business and glad you are satisfied with the service you receive from our office. Kyle "
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Michael K

December 16, 2023

5  out of  5
rating by Michael K
"Great group.. fast, honest and well priced."
We responded:
"Thanks for your review Michael. I’m glad my office could help with your insurance needs. We appreciate your business! Kyle "
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Lawnie Luedtke

October 13, 2023

3  out of  5
rating by Lawnie Luedtke
"Only place I'd go in northern Sussex Co."
We responded:
"Thanks for the review Lawnie, we appreciate your business. Please contact me directly if there is anything additional we can be doing to improve your customer experience. Kyle "
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Sue Garbowski

July 6, 2023

5  out of  5
rating by Sue Garbowski
"Absolutely a great office. Always go out of their way to help you when you need it. Thank you, Kyle, for your Help with all my business insurance needs. You are the best!"
We responded:
"Thanks so much for the review Sue! We appreciate your trust in our office and glad to help with your business insurance needs. Kyle. "
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Kevin Lennon

December 6, 2022

5  out of  5
rating by Kevin Lennon
"Wow, just wow. Mr. Kyle Hammer is simply fantastic. I've never had a car insurance agent do so much or go so far out of his way for a client. My only regret is not signing with you sooner. Thank you sir"
We responded:
"Thanks for your review Kevin. I’m glad we could help you. We appreciate your business and look forward to helping you with your insurance needs. Kyle"
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HOPUPHOBBY

September 2, 2022

5  out of  5
rating by HOPUPHOBBY
"Kyle cares about his customers and so does his staff. No matter what the situation that has occurred they are always on my side to maximize the resolution. Kyle has worked with State Farm corporate office in my defense to make sure that we receive the best, and that is why I go no where else for insurance. This is the reason you support local, the support from him is seconded to none."
We responded:
"Thank you so much for the review, I really appreciate your comments. Our main goal is a happy customer. I know there are many other companies you can be doing business with and appreciate that you choose my office to handle it. Kyle"
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Michael Jacopino

August 25, 2022

5  out of  5
rating by Michael Jacopino
"My wife and I have been with Kyle Hammer since we got married and never gave a second thought about finding anyone else. From the day I first talked to Kyle about switching insurance companies when we bought our first house together, I knew he was someone I could trust. He helped us navigate all the insurance options available and choose the ones that were most beneficial so we wouldn’t waste any money on options that were not worth it. He could have padded his pockets and he chose to tell me certain things were not worth it. From that moment on I knew I could trust him to guide my family and I without any second thoughts needed on my end. A few years later Kyle and his team showed me what the word “local” in the phrase “your local state farm agent” means. My wife and I were expecting our first son and we needed a new car for my wife, which we ended up buying a 2 days before our sons birth. We explained the situation to Kyle he immediately took action to make adding the new vehicle to our policy as seamless as possible. He worked with us to make taking the pictures as easily as possible and he himself dropped off all paperwork, TO OUR MAILBOX since he knew we were dealing with a lot at the time. I’d like to see GEICO do that… it would probably be to hard to for GEICO to get “Todd” from India to hop on a plane to deliver my paperwork in person (I had GEICO prior to State Farm). Kyle is always quick to respond and I know moving forward he will have my family’s back with all our insurance needs. I see some wrongly directed negative reviews (these pushed me to write this review) on here that should be for State Farm corporate NOT Kyle. If anything he will personally work any issues within State Farm for his clients to make things as seamless as possible, he has done that for me numerous times. I would recommend Kyle for all your insurance needs. I’d also like to give a shout out to Lyn in his office, a huge asset the Hamer team!"
We responded:
"Thanks so much for the review Michael, I appreciate that you trust us to handle your family's insurance. We will always do our best to make every customer happy with the service we provide. I know there are many other companies you can do business with and thank you for choosing State Farm. Karolyn is a great addition to my team and is definitely a huge asset to my business. Thanks again Michael! Kyle"
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Steven Mauriello

August 24, 2022

5  out of  5
rating by Steven Mauriello
"Kyle Hamer and his state farm office are very professional, always accommodating and treat you like family"
We responded:
"Thanks so much for the review Steven, we strive to provide great customer service. Appreciate your business! Kyle"
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Kim Cyr

August 5, 2022

5  out of  5
rating by Kim Cyr
"Thank you Kyle Hamer,State Farm Insurance, Hamburg NJ, for consistently taking great care of our family in exceptionally handling all of our insurance and financial services needs. We appreciate your kindness, knowledge and professionalism. Our family highly recommends your agency. We are confident our cars, home, motorcycle and life are very well protected."
We responded:
"Thanks so much for the review Kim! We appreciate your business and thank you for trusting us to handle all of your insurance needs. We are always available if you need anything!"
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mark messina

August 2, 2022

1  out of  5
rating by mark messina
"I remember the days of great customer service at my local State Farm in Livingston NJ. Nothing like that here in Hamburg. Should be 0 stars. Always quick with premium due reminders , very slow when you need something .My money spends anywhere and this agency won’t be seeing much of it going forward."
We responded:
"Mark, I apologize that the service from my office has not lived up to your expectations. Customer satisfaction is a top priority for us. Unfortunately, the letter you requested couldn't be produced in my office and needed to be handled by State Farm Claims, I apologize that it took a few days to get to you. I'd be happy to discuss further if you'd like, you can contact me at the office (973)823-6339 or email kyle@kylehamer.com. Kyle"
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Daria Sorgine

March 16, 2022

5  out of  5
rating by Daria Sorgine
"I have been with Kyle Hamer for 9 years. The staff is fantastic and it's nice to deal with. I have been with statefarm since 2005. I would highly recommend. Maria and Kathy are great."
We responded:
"Thank you so much for the review and kind words Daria, we appreciate your business and the fact that you have been a customer for so long!."
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Jennifer Stevens

March 10, 2022

5  out of  5
rating by Jennifer Stevens
"Great customer skills"
We responded:
"Thank you so much for the review Jennifer, we appreciate the thought and thanks for your business! Kyle"
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Linda Poncedeleon

March 11, 2021

5  out of  5
rating by Linda Poncedeleon
"He's cheaper then Plymouth rock. Very friendly!"
We responded:
"Thank you Linda, it was very nice meeting you yesterday. I’m glad we saved you some money. Thanks for your business! Kyle"
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Spence Maplewood

February 25, 2021

5  out of  5
rating by Spence Maplewood
"Great staff and very easy to talk to. Kyle knows his insurance and I am very happy to give my business to them."
We responded:
"Thanks for your review Spence, it's a pleasure working with you and I'm glad we could help with your insurance. Thanks so much for doing business with us. Kyle"
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Kay Bryant

February 25, 2021

5  out of  5
rating by Kay Bryant
"We have been customers for 25 years and have always experienced a high level of customer service.They always go the extra mile to make sure that your questions are answered, and that you receive documentation promptly and accurately."
We responded:
"Kay, thank you for 25 years as a State Farm customer, we really appreciate it. I'm happy that we satisfy your customer service needs, our goal is for all of our customers to have a positive experience. Thanks again for trusting my office and State Farm with your insurance for the last 25 years! Kyle"
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Martin MacDonald

November 26, 2020

5  out of  5
rating by Martin MacDonald
"Products I need and excellent service."
We responded:
"Thanks for your review Mr. MacDonald. I’m glad we could help with the home policy. Kyle"
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Dit dee

September 3, 2020

5  out of  5
rating by Dit dee
"I am very fond of my insurance co."
We responded:
"Thank you so much for your review. We appreciate your business!"
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Dana Durkin

September 20, 2019

5  out of  5
rating by Dana Durkin
"I’ve been with State Farm for quite a few years now. My contact there is Maria. Her and the rest of the office have always been helpful in answering all of my questions in detail that I have had. They go above and beyond!!"
We responded:
"Thanks for the review Dana, we appreciate your business and loyalty to State Farm."
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Renee Gardner

September 19, 2019

5  out of  5
rating by Renee Gardner
"Wonderful and caring staff!"
We responded:
"Thank you for all of your business Renee, we really appreciate it! We'll continue to provide you the service you deserve."
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Patricia Hefferan

September 4, 2019

1  out of  5
rating by Patricia Hefferan
"Maria is my contact person at State Farm in Hamburg. We is always saw her as gracious and a fount of insurance knowledge.. Unfortunately we were been dropped by State Farm due to excessive payouts. I found out when State Farm let us go that Maria was not all she pretended to be. She told us our only alternative was to go to the State for insurance. We did that initially until l called around and found that there are several insurance companies that will gladly take you on. Most of our problems were about to drop away anyway. We selected Allstate. If we had not done so we would have had to pay over $19,000 yearly for car insurance. Maria was revealed as having little or no knowledge regarding auto insurance. She was tight lipped and grim and offered us not a scinitilla of help or direction. All these years that we trusted her turned out to be a complete and absolute mistake."
We responded:
"I am very sorry you feel that way, we strive to provide excellent customer service to everyone. We have spoken several times about this situation, feel free to contact me if you'd like to discuss further."
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Heather Bruno

August 13, 2019

5  out of  5
rating by Heather Bruno
"They are just great over there, ESPECIALLY MARIA TUCKER, who is MY agent....5 stars well earned guys! 👍"
We responded:
"Thanks for the feedback! Glad Maria could help with your car insurance"
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christoph suzel

April 16, 2019

4  out of  5
rating by christoph suzel
"Wonderful personal service"
We responded:
"Thanks for the review...we appreciate your business!"